YOUR CUSTOMERS
WANT…AND NEED…
WANT…AND NEED…
What Our
App Delivers!
app use leads to
increased customer loyalty
up to47%
of surveyed customers said they shop a store more if it has a mobile app
What 974 Customers Told Us
86%
have used the APP to
browse inventory
browse inventory
70%
use it to look
for specials
for specials
35%
learn about
upcoming events
upcoming events
33%
to read
product reviews
product reviews
25%
want to earn
reward points
What motivated customers
to download the APP? 65% said:
PRICES/DISCOUNTS
inventory selection and info
new products
REWARDS POINTS
EVENTS/TASTINGS
Yep, they like it all!"
90% said store sends updates – specials, new inventory items, events, but:
68%
would like to receive
even more info
even more info
How often do the customers use the APP?
46%
use it 3 to 9+ times a month
60%
use it 1 to 2 times a month